Mail-order FAQ

Mail order ice cream?

Yes – you read that right! The Sisters ship ice cream in the mail. We ship it frozen using dry ice so it stays frozen upon arrival at your doorstep. You need our ice cream and we love shipping it–it’s a perfect symbiotic relationship.

Is there a minimum order?

Yes – we have a four pint minimum. There is no minimum for syrup or apparel.

Where do we ship?

We ship to anyone in the United States! Unfortunately, we are unable to ship internationally at this time, but we’ll keep you posted as we grow!

What is the refund and return policy for mail order?

If for some reason your ice cream doesn’t arrive frozen, take a picture immediately and send it to Sometimes shipping errors do occur and we will do our best to correct the issue. Because of the nature of our products we do not take returns. If the Sisters made the mistake, we will reship the package. To see our full return and refund policy, see our Returns and Refunds page.

Do you offer catering, group gifts, corporate gifts, events, etc?

Well, yes! We love to ensure that we meet our customers’ needs. Each year, we cater many weddings, corporate and family events. For group and corporate gifts, we feel that our ice cream provides a unique and fun offering that the recipient will definitely enjoy and remember. To determine the best solution for your needs, please email






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It’s not you…. It’s us…..we’re at our order max for the week. Read the order FAQs.